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Monday, April 23
 

10:45

Forecasting for Beginners
KanbanDan will be giving a talk on how to start forecasting your delivery, with simple methods that anyone can use. He'll be sharing an easy to use spreadsheet, giving you all of the tools necessary to forecast delivery fairly accurately, quickly and simply, and without any need for estimation of work items or user stories. This method is far more accurate than estimation and can be done with little effort and only a small amount of data. It is the first rung on the ladder of learning for no-estimates forecasting. Talk will start at 7pm, and finish at 8pm for pizza and mingle.

Speakers
avatar for Dan Brown

Dan Brown

I am a coach, teacher and speaker, focusing on Lean Kanban and Agile. I am passionate about helping organisations transform, to improve service delivery to customers, and improve the working lives of people within the organisation. I am a Lean Kanban University Accredited Kanban... Read More →



Monday April 23, 2018 10:45 - 11:35
Wilkes 3

10:45

Leaning Towards the Future
The world of work is rapidly changing with new ways of working, new technologies
and new demands. In this torrent of change and under mounting pressures to
create more with less it's easy to forget to forget to tend to human needs.

Let's look towards a future of work where these challenges are met by refocusing
our efforts towards not only by respect for people, but by actively embracing our
humanness and redesigning the way work works towards the meeting of human needs.

This is an exploration of how Lean can guide us towards tomorrow by looking at
yesterday and being fully present today. It's an exploration of what happens
when we take our current practices and recast them in light of our humanness.

Speakers
avatar for Torbjörn Gyllebring

Torbjörn Gyllebring

I debug organizations by help teams & individuals at every level figure themselves out.I tinker with ideas to synthesize better ways to make work drawing upon ideas from many discreet bodies of knowledge. I mix, match, blend and explore Lean, Kanban, Agile, Rightshifting, Complex... Read More →


Monday April 23, 2018 10:45 - 11:35
Wilkes 1

10:45

The Evolution of a Portfolio Wall
Today, the Portfolio Wall at Ocado Technology is one of the most important tools we use to have global visibility and to aid collaboration across hundreds of people in 4 development centres. This is the place we go to, to talk about the products and when important decisions have to be made. This is the place to see the flow, learn, share and prioritise.

It took us a while to get there, but it was worth every step. This is a story about the evolution of the Portfolio Wall, starting from scratch and lessons learnt on the way.

Speakers
avatar for Greg Cempla

Greg Cempla

Ocado
I am a software developer by heart. With over 20 years of experience in software engineering, I have been working previously in both the public and private sector, delivering solutions and services to healthcare, banks, telecommunication companies, and web advertising. In Ocado... Read More →
avatar for Anna Miedzianowska

Anna Miedzianowska

Ocado
I am a product professional with 14 years of experience in software development and product management across different countries – Poland, Ireland and the UK. I am a strong advocate of user-centric approach and customer dialogue. I believe that providing a strong product visio... Read More →


Monday April 23, 2018 10:45 - 11:35
Wilkes 2

11:40

Off the Beaten Track
The Agile Manifesto puts “individuals and interactions over processes and tools” up front. Yet, as Agile is finally getting popular traction, what we experience are method wars and, instead of trusting seasoned and experienced practitioners, companies are looking for questionable method certifications and framework resellers for help.

As they go about scaling what they think of as agile, they’re changing work environments and professional identities, relocating people routinely into new teams and frequently to new locations. Solutions are all about reengineering work flows, not about meeting workers’ needs.

Yes, the solutionists have treated work as a sausage machine before they gobbled up the agile propaganda, but the popularizations they use now came out of our attempts to convince the same audience. There’s the pivot to demand that it’s about being Agile, not just doing Agile and asking for mindset change, but aren’t these just attempts to bring back an ambiguity that we understand to have lost by defining all these recipe-like practices, by pretending that answers come easy?

“If we can more precisely identify our organizational and individual needs, we can more explicitly meet them...” writes Amitai Schleier. https://schmonz.com/2017/12/29/training-agile-fluency-game/

Yet, we commonly do very little to gain situational awareness about the organisation we joined to transform. We ask the organisation to adapt towards our big picture and increasingly resist to adapt ourselves to the new environment.

Agile initially asked us to reflect on our beliefs and go off piste to look for ideas to improve. It borrowed from psychology, design and cognitive science. I have been looking for more such ideas,  following my need to learn about the organisations that invited my help.

Speakers
avatar for Marc Burgauer

Marc Burgauer

Marc Burgauer has experienced professional life as a biologist, an award-winning performance artist and musician, business analyst, enterprise database architect and early web applications programmer, founder, board member, in various management functions and is currently working... Read More →


Monday April 23, 2018 11:40 - 12:30
Wilkes 2

11:40

The Service-Delivery Review: The Missing Agile Feedback Loop
Though the standard agile feedback loops -- product demo, team retrospective and automated tests — provide valuable awareness of health and fitness, many teams and their stakeholders struggle to find a reliable way to understand an important area of feedback, including their level of agility: the fitness of their service delivery. This session introduces the service-delivery review as the forum for this feedback. Participants will learn the basics of how to conduct a service-delivery review and the benefits, as well as typical fitness metrics. The context will be for software-delivery teams but the lessons will be applicable for any team, group or department that provides a service.

Speakers
avatar for Matthew Philip

Matthew Philip

Director, Global Talent and Capability, Thoughtworks
Matt Philip is the Director of Global Talent and Capability at ThoughtWorks. He has worked in software development as a coach, trainer, quality advocate and facilitator, helping organizations and teams to improve themselves and business outcomes. He is especially passionate about... Read More →



Monday April 23, 2018 11:40 - 12:30
Wilkes 1

14:00

Hammers, Spanners & Screws
As the saying goes, “If all you have is a hammer everything looks like a nail”.

Often when we learn about a new shiny thing, everywhere we look we see a suitable application of this idea. With this new idea at the forefront of our thinking we can become blind to other options leading to premature convergence on a solution. When we learn about Kanban we begin to see flow problems everywhere, Scrum teaches us to be transparent, but should we always be? Not that these are bad ideas, but are they universally applicable?

Not all problems are new and novel, there are patterns that we can use. In this talk, framed by Cynefin, we’ll explore context and the applicability of the methods we teach. We’ll also discuss options for teaching not just method but the theories that will allow others to develop or choose techniques applicable to the context they find themselves in.

Speakers

Monday April 23, 2018 14:00 - 14:45
Wilkes 1

14:00

Think Beyond Methods, Create Viral Change
Business agility requires scaled lean and agile thinking, more than just scaled lean and agile practices. Change must be bootstrapped in order to manage the tension between 1) the need to align the organization to the strategic commitment of becoming an agile business and 2) the aim to create organization-wide engagement. From the top down, this requires new ways of teaching and coaching that instil new ways of thinking more than just doing (more than just practices). From the bottom up, this new way of thinking must inspire (contagious) action not just talk.

Speakers
avatar for Patrick Steyaert

Patrick Steyaert

AKT, KCP, Okaloa
Patrick Steyaert is founder of Okaloa. As a creator of Okaloa Flowlab, he teaches and coaches agile thinking (before methods) by making use of business simulations. With his work on upstream, customer and discovery kanban he helps organizations to look at the end-to-end flow (fro... Read More →


Monday April 23, 2018 14:00 - 14:45
Wilkes 2

14:50

Good Agile / Bad Agile
Stories of Bad Agile are common, where Agile is an imposed local and tactical implementation, resulting in failed projects and initiatives. Businesses don't get the results they had hoped for and Agile gets the blame for not working. Good Agile, however, is possible when it is directly and explicitly related to a business strategy. Thus Agile needs to be deployed strategically, with a clear diagnosis of the critical problem or opportunity faced, guiding policies on the approach to addressing the diagnosis, and coherent actions to implement the guiding policies. This talk will show how this approach can lead to Good Agile which is evolved through experimenting as opposed to Bad Agile being instantiated by copying.

Speakers
avatar for Karl Scotland

Karl Scotland

Lean Agile Consultant, Karl Scotland Ltd
Karl Scotland helps businesses become learning organisations. Over the last 15 years he has been an advocate of lean and agile approaches to achieve this, working with companies including the BBC, Yahoo!, EMC Consulting, Rally Software, Cisco, OpenBet, SDL and KPN. During this ti... Read More →


Monday April 23, 2018 14:50 - 15:35
Wilkes 1

14:50

Risk Profiling

Every decision we make in organizations is a Risk decision. 

Over the last months, we have been rolling out Risk Profiling for product teams in eDreams ODIGEO, in order to improve their ability to manage risk. The results we observed have been outstanding. 


Building a strong risk management capability has been part of an overall goal of improving organizational maturity. The aim of this session is to share why we do it, how to introduce Risk Profiling in the organizations, and how it will help to move the company to highest maturity levels.


Speakers
avatar for Jaume Jornet

Jaume Jornet

Lean Kanban & Agile Coach, DGDRDW - Doing Good, Doing Right, Doing Well
Enthusiastic about communities, organizations, agile and Lean Kanban, Jaume live, work and actively collaborate with agile and lean communities in Barcelona. | | Jaume helps organizations to go beyond the teams and IT departments, having an impact at all levels and areas of the... Read More →


Monday April 23, 2018 14:50 - 15:35
Wilkes 2

15:55

Developing Business Agility Through the Kanban Maturity Model
Agile is not a state. Business agility is a capability that evolves gradually.

Developing organizational agility implies changes to behaviour and practices at all hierarchical
levels. Failing to introduce the right practices in an appropriate context can lead to losing momentum, unnecessary complication of the improvement initiative or social rejection, which in total means
not obtaining the expected benefits from the invested effort and energy.

This talk is about how the Kanban Maturity Model (KMM) can be used by organizations
interested in developing further their business agility. Based on real case examples from
companies using Kanban, I will present by what means the KMM addresses challenges such as
  1. extending the agile management from team level to multiple inter-dependent projects and services
  2. overcoming the strong “I” mentality of individuals and teams in a software development company and build a shared vision, "what we develop" thinking and focus on customer needs
  3. improving efficiency and predictability of product development.

Speakers
avatar for Teodora Bozheva

Teodora Bozheva

Trainer and Coach, Berriprocess
Teodora Bozheva (@tbozheva) has more than 20 years of experience in the field of software development. Working as a programmer and later as a project manager she acquired good knowledge about how to deal with customers and build software products that satisfy them.  She has pers... Read More →



Monday April 23, 2018 15:55 - 16:40
Wilkes 2

15:55

How to Build a Great Product with Just-In-Time UX and Design
We believe working in Lean, cross-functional, autonomous team produces the best products and solutions. It is the best way to ensure all three areas of what makes a great product – business, technical and user needs – are considered. I’d like to share how we integrate our designers and engineers to work together.

Speakers
avatar for Sari Griffiths

Sari Griffiths

Chief Design Officer, Red Badger
I love creating a product that looks great and works a treat. I have a background in branding and bookbinding, so have a tendency to go on about brand visions and telling stories. I love working in cross functional, autonomous teams working in Lean / Agile and can be a bit geeky... Read More →



Monday April 23, 2018 15:55 - 16:40
Wilkes 1

16:45

Better Value Sooner Safer Happier
Jon will share lessons learnt on the journey at Barclays. In particular how our ‘better value sooner safer happier’ continual improvement (previously known as ‘Agile Transformation’), is centered around Outcomes, especially flow, where we measure Lead Time across the firm and send out monthly vector metrics to senior leaders. We also include insights on quality, control compliance and we have data on colleague engagement. Jon will also touch on Value and how we try to ensure that it’s not faster for the sake of faster.

Speakers
avatar for Jon Smart

Jon Smart

Barclays Bank
Jon is leading on better ways of working across Barclays Group, with 120,000 colleagues. Jon has 20+ years experience of taking and leading an agile approach to change, starting out as a developer on the trading floor in the early 90’s. He and his team is the winner in the cate... Read More →


Monday April 23, 2018 16:45 - 17:30
Wilkes 1

16:45

Learning for Purpose
Fitness for Purpose is one of the central concepts of Lean Kanban - and still underrated and underused in practice. Learning in general and a culture of learning from mistakes are central elements of agile - and still often enough they only happen by accident.
Feedback Loops are anchored deeply within the core of Kanban - but are they really used to foster learning in practice? or - to be precise: Do you use feedback loops for systematic learning to enhance your fitness for purpose?
In this talk we do a roller coaster ride, bringing these buzzwords into life, finding a pragmatic way to really become a learning organization with a fitness-for-purpose-attitude and accidentally hitting the hottest recent buzzword: business agility.

Speakers
avatar for Markus Hippeli

Markus Hippeli

Leanovate
Markus is consultant and managing director at Leanovate GmbH in Berlin. He holds a Master in economics and communication and works as a consultant since the early 2000s. Decoding and managing systems has been his passion ever since. As accredited Kanban Trainer he along with the... Read More →


Monday April 23, 2018 16:45 - 17:30
Wilkes 2
 
Tuesday, April 24
 

10:45

Idealised Design and Problem Solving in the 21st Century
Ackoff proposed that there are four was of solving problems: Absolution - ignoring the problem and hoping it goes away, Resolution - adopting an approach that has worked on similar problems elsewhere, Solution - developing an unique approach that address the issue faced or Dissolution - changing the system to dissolve the problem. His contention was that most problems are in fact messes, that is a number of problems and the solving a single problem will only provide temporary relieve, only by changing the system and dissolving the mess do we get a true solution.
 
This talk will provide an introduction to idealised design, which is the approach that Ackoff developed for dissolving problems. It also expands on the original concept and shows it can be used in different context as the basis of a more general approach to explore solutions. This talk is based on using this approach over the last 5 years.

Speakers
avatar for Greg Brougham

Greg Brougham

Greg Brougham is a systems and technical architect with deep experience of banking, specialising in card and payments systems. He has worked on the renewal of the largest domestic payment system in the UK and a pan-European card clearing and settlement system. It was while workin... Read More →



Tuesday April 24, 2018 10:45 - 11:35
Wilkes 3

10:45

Let’s Get Naked! Agility for Human Beings
Agile is at risk. People are starting to push back. In this session, we will look at some of the reasons that this might be. We'll examine some of the things we often neglect during transformations. If we strip agility down to its naked form and take a more human approach, we can overcome some of these challenges.

No clothes will be removed during the delivery of this session!

Speakers
avatar for Jean-Paul Bayley

Jean-Paul Bayley

Business Agility Coach & Trainer, Actineo Consulting LLP
Jean-Paul is the lead consultant of Bay Spark Ltd., a firm specialising in business agility and organisational development. He led the Agile transformation at Kaplan International and oversaw the significant growth of the development team. | He is a committed people-person and is... Read More →


Tuesday April 24, 2018 10:45 - 11:35
Wilkes 1

10:45

Safely Creating Autonomy in the Workplace
Balancing autonomy and alignment.
If you are a manager you know it's easier said than done. How much autonomy do you give to still be in control. How much alignment do you create without being accused of being "old-school"?

In this session, we'll talk about what is needed to create this balance in a safe way and safely create a workplace where teams can be autonomous without having to worry as a manager if they are working on the right things.

If you are a manager, this session might be interesting to help you keep your team engaged. You will learn how to move authority to where the information is (the team or your managers). We'll practice with translating business opportunities into a set of constraints solutions to that opportunity should adhere.

As a team member, this session will teach you what it is you can ask from your manager(s) for you to work autonomously. We will work out what the steps are from "my manager tells me what to do" to i can "act now, ask forgiveness later".

Speakers
avatar for Jasper Sonnevelt

Jasper Sonnevelt

Director of global LeanKit consulting services, Leankit by Planview
Jasper is an Executive Agile consultant, practitioner and trainer in The Netherlands. He has worked in and around a multitude of teams with various levels of Agile maturity. Jasper is an enthusiastic and energetic coach. He uses these qualities to create movement and initiate cha... Read More →


Tuesday April 24, 2018 10:45 - 11:35
Wilkes 2

11:40

A Step at a Time - Hiking the Kanban Principles
Every journey begins with a single step. Walking the Camino de Santiago for two weeks took me 586444 steps.

In this very personal talk I will share what I learned about applying the practices of Kanban to the way as I took step by step by step.

Learning Outcomes:
  • Learn about Kanban's core practices in a gripping story about suffering and achievement and get ideas on how to apply them to your personal endeavors, too.
  • Seeing yourself as a system that exists in an ocean of feedback
  • Understand why people keep coming back to the Camino and how that relates to our industry.


Speakers
avatar for Markus Wissekal

Markus Wissekal

Kanban.today / agilerescue.ch
Markus is accredited Kanban Trainer, Agile Coach and LegoSeriousPlay Facilitator. In the past he was a programmer writing code that makes things work and do cool stuff. Now he concentrates his talents on helping teams to work better together and make even cooler stuff. Markus is... Read More →


Tuesday April 24, 2018 11:40 - 12:30
Wilkes 3

11:40

Can You Turn It Down a Bit?
An exploration of flexible sensory working environments.

Speakers
avatar for Sallyann Freudenberg

Sallyann Freudenberg

Independent
Sallyann is a neuro-diversity advocate and an Agile Coach, trainer and mentor with 25+ years in the IT industry, 14 of which have been firmly in the Agile and Lean space. | She has a PhD in the Psychology of Collaborative Software Development. | Along with Katherine Kirk, Sal is... Read More →


Tuesday April 24, 2018 11:40 - 12:30
Wilkes 1

11:40

The Optics of Kanban: Lens and Filters
How can I apply Kanban "filters" of seeing and understanding work to make better decisions?

Accessible keys to Kanban success: the Lens (seeing work, workflow, knowledge work and organisations differently) and the decision filters (emphasising value and flow over waste and scale; finishing over starting, trust over control, action over analysis). They’re succinct memoranda of Kanban power!

A key to successfully applying the Kanban method is to see work in a different light - to see it through the Kanban lens, and to filter decision-making for Lean working (the Lean Decision Filter) and improved business agility (the Agile Decision Filter).

The Kanban Lens, as well as the Lean and Agile Decision Filters, have been part of the Kanban body of knowledge for several years, but they are not well known, and recent developments, particularly the Kanban Maturity Model, shows the need for a good understanding of these fundamentals. The lens and decision filters provide a concise and memorable framework for examining the way we look at work, workflow, knowledge work and organisation, and how decision-making can be focused on value-creation and pro-active innovation.

This talk will explain these key ideas, that bring to life the essence of the Kanban Method.

Speakers
avatar for Andy Carmichael

Andy Carmichael

AKT, KCP, Huge IO (UK & Ireland) Ltd
Andy is a trainer and coach who helps his clients build “better software… faster”. He’s the principal Kanban trainer for Huge.IO in the UK and Ireland, and he’s an author, speaker and blogger who’s active in getting the lessons of Lean and Agile into the wider busines... Read More →



Tuesday April 24, 2018 11:40 - 12:30
Wilkes 2

14:00

Expect Teams to Perform? Then Give Them the Tools To Do So!
Most people in agile and lean are involved in change somehow. Whether it is a big transition or an evolvement of an exiting organisation, it is still a matter of change.
We explain the change, sometimes we even explain the vision and the why behind the change. And then it is supposed to happen.
But change is not simple.
If the goal is to get teams to perform and to work better together, we need to provide the teams with the tools to do so. We have people who are educated in engineering, programming, computer science, etc – how are they supposed to have the tools to build good relations and to collaborate if we do not provide them?
This talk is about the tools that we provided for each team and how we enabled them to build the foundations themselves.
 

Speakers
avatar for Gitte Klitgaard

Gitte Klitgaard

Caring Owner and Coach, Native Wired
Gitte Klitgaard is an agile coach, hugger, friend, and much more, she lives and loves agile, she took the oath of non-allegiance. Why fight over methods when we can use that energy to help people? Gitte wants to change the world by helping people make the right product, do it ri... Read More →



Tuesday April 24, 2018 14:00 - 14:40
Wilkes 2

14:45

Getting Them to Get It: Communicating Beyond the Agile Bubble
It's a constant challenge. How can we help people beyond our Agile bubble to understand what we're up to? Whether we're communicating with executives, with customers or with other people, we need to be heard in order to deliver great work. But too often, they just don't seem to get it, despite it being so... obvious!!!

What if there was a different way of seeing the problem? Experience from fields as diverse as education, mediation and sales suggests that the key may be to say less, listen more, and to build a better model of the person's world.

In this highly-interactive session, you will:

  • Learn about “the nearest thing FBI negotiators have to a Jedi mind trick” for building trust quickly and easily

  • Find out how to use this approach to develop psychological safety in working relationships, especially those which cross organisational and cultural boundaries

  • Hear how it has been used to reduce conflict and misunderstandings while maintaining the creative tension that’s essential to innovation

  • Experiment with the technique in a series of lightning - and enlightening - conversations

  • Make a plan to apply all of this straight away.


Speakers
avatar for Judy Rees

Judy Rees

Coach and trainer, author and blogger. I work with senior leaders, operational managers, teams, coaches, and all kinds of “change professionals” to develop advanced communication skills. My specialism is supporting highly intelligent and highly diverse teams to connect effect... Read More →



Tuesday April 24, 2018 14:45 - 15:25
Wilkes 2

14:45

Your Project Behaves Like a Hurricane. Forecast It Like One
Do your projects seemingly spin up out of nowhere, strike when least expected, and leave a trail of destruction in their wake?  Though the butt of many jokes, weather forecasting—and in particular hurricane forecasting—has gotten surprisingly good over the past few decades.  This increased accuracy is mainly due to the rigorous application of proven techniques like Monte Carlo Simulation and Continuous Forecasting.  In this talk we will explore some of those practices and discuss how you might employ them to make your projects more predictable.  We will walk through some real-world examples that will explain how to get you up and running with methods immediately.  You wouldn’t want a little thing like bad forecasting get in the way of you delivering your projects on time, would you?

Speakers
avatar for Daniel Vacanti

Daniel Vacanti

CEO, ActionableAgile
Daniel Vacanti is a 20-year software industry veteran who has spent most of the last 15 years focusing on Lean and Agile practices. In 2007, he helped to develop the Kanban Method for knowledge work. That year he managed the world’s first project implementation of Kanban, and h... Read More →



Tuesday April 24, 2018 14:45 - 15:25
Wilkes 1

15:40

Aligning Leadership to a Lean-Agile Context
Executives are now needed more and more to participate in collaborative strategy-making and adjustment.  But navigating cultural, hierarchical and social boundaries can be challenging even for the most experienced

Lean-Agile teams and divisions are often unintentionally scuppered by well meaning executives, leads and managers.  Its a challenge rising to the fore as a rapidly ever-changing context drives market demand like never before

Come and hear how The Economist Digital Leadership Team have been working to revitalise and empower themselves using a specific Insight Facilitation strategy technique that Katherine Kirk has developed from around 10 years of applying Eastern Philosophical models in tough delivery scenarios.  Find out how it changed the way they strategise and led them into a new phase of collaborative, adaptive leadership

Speakers
avatar for Frances Hosking

Frances Hosking

Head of Delivery, The Economist
I'm currently working as the Head of Delivery at the Economist and heading up Agile delivery across the organisation. I enjoy working with teams to understand their distinct perspectives and draw on my experience to mentor and coach them to succeed. I'm passionate about embedding... Read More →
avatar for Anita Kim

Anita Kim

Portfolio Manager, Springer Nature
Anita Kim is a Lean Agile Portfolio Manager at Springer Nature. She has recently been working closely with Katherine Kirk. Whilst Katherine worked with senior managers on her strategy-making technique, Anita worked with teams to produce visualisation dashboards, helping to bring... Read More →



Tuesday April 24, 2018 15:40 - 16:20
Wilkes 1

15:40

Is It SAFe to Scale? A Neutral Survey of the Lean-Agile Scaling Landscape
By now most large enterprises are past the experimenting stage with Agile. Many are beginning to realize that simply training teams in Agile techniques like Scrum and Kanban, while useful, isn’t sufficient to achieve real business transformation. And they are struggling with tensions between Agile approaches and other organizational patterns and practices, things like budgeting and staffing, that were ignored or fudged until now.

In this talk Jon Terry will share his experience working with executives on these challenges at large enterprise in Europe and North America. He will outline his view of the typical state of play, explain what he’s seeing in terms of adoption of techniques from agile scaling methods like SAFe, DAD, LeSS, and Spotify  as well as discuss the big questions being raised by executives in their struggle to take Lean-Agile across the enterprise.


Speakers
avatar for Jon Terry

Jon Terry

co-CEO, Leankit
Jon Terry is Chief Evangelist, Lean-Agile Strategy for Planview, a market leading project management software firm. Before that Jon was co-CEO and co-founder of LeanKit, which pioneered the application of Kanban in knowledge work. Prior to that, Jon held a number of senior IT pos... Read More →



Tuesday April 24, 2018 15:40 - 16:20
Wilkes 2